Data protection policy

Protecting our users' data is our first priority and is an integral part of our core values.

We are professionally committed to providing all personal data of our users with optimal protection.

1. Collection of information

We collect information when you register on our site, log into your account, make a purchase, enter a contest, and/or log out. Information collected includes your name, email address, phone number, and/or credit card information.

In addition, we automatically receive and store information from your computer and browser, including your IP address, software and hardware, and the page you request.

2. Use of Information

All information we collect from patients, except information specific to your health, can be used to:

  1. Customize your experience and meet your individual needs
  2. Provide personalized advertising content
  3. Improve our site
  4. Improve customer service and your support needs
  5. Contact you by e-mail
  6. Administer a contest, promotion, or survey

3. Confidentiality of online commerce

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, other than as necessary to fulfill a request and/or transaction, such as to ship an order.

4. Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

5. Protection of information

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

NB: Your health data is stored securely with HDS certified hosts (health data host) for as long as possible.

However, an inactive account will be deactivated after two years and an email will be sent to the user before the deactivation of his account.

Do we use cookies?

Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

6. Unsubscribe

We use the email address you provide to send you information and updates related to your healthcare product order, occasional PMIS news, information on related products, services, platform enhancements , etc. If at any time you would l’Ike to unsubscribe from receiving further emails, detailed unsubscribe instructions are included at the bottom of each email.

7. Consent

By using our site, you consent to our data protection policy.